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Complaints Procedure

Complaints Procedure


How to make a complaint

We aim to provide an excellent service for all of our customers. However in the event that you are dissatisfied with our service please call the Helpline on 0300 456 3565 or via email at admin@enterprisem3growthhub.co.uk

All concerns will be dealt with promptly by our Growth Hub Manager.

You will receive an acknowledgement within 2 working days and either an update on progress, or ideally a resolution within 5 working days.

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Business Support Help line

Offering advice and guidance to new and existing businesses in the Enterprise M3 hub area.

0800 998 1098

Mon to Fri - 9am to 6pm

EM3 Community

The EM3 Community is a free platform for business discussion and resources

Live chat

We offer live advice via the National Business Support Helpline for any questions for your business

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