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HR Dept Woking receive Growth Service support to help boost clients, referrals and turnover

Shortly after HR Dept Woking’s inception, Martine was introduced to EM3 Growth Champion, Jeannie Satchell. With the HR Dept meeting the Growth Hub’s criteria of a business with high growth potential, Martine and Jeannie met to begin the Growth Service

The HR Dept Woking helps small to medium sized businesses in Woking and the surrounding areas of Lightwater, East & West Horsley and Byfleet by offering a wide range of outsourced HR services, tailor-made to meet each businesses' objectives. They understand that your workforce is your most valuable resource and recognise that as a smaller business you don't need a permanent full-time HR professional on your payroll.

HR Dept Woking started trading in June 2016. It is part of a nationwide Franchise and covers Woking and the surrounding area. The business works with SME's to offer support around compliance, support with team productivity and develop HR strategy. Martine networks extensively and receives marketing support from the Franchise.

"Mike has given me such great help and support as well as encouragement"

Martine, HR Dept Woking

Summary

Shortly after HR Dept Woking's inception, Martine was introduced to EM3 Growth Champion, Jeannie Satchell. With the HR Dept meeting the Growth Hub's criteria of a business with high growth potential, Martine and Jeannie met to begin the Growth Service. Jeannie analysed the requirements of the business and assigned Associate Growth Champion, Mike O'Dwyer, to work with Martine. Mike's specialist experience and industry knowledge made him a perfect fit to work with the HR Dept.

When starting a business, there is so much to learn that can prove overwhelming. Mike has provided practical and pragmatic guidance, encouraged me to challenge myself and provided introductions to other business owners and information that has really helped me shape my business

Martine, HR Dept Woking

How We Helped

We developed a bespoke programme for the HR Dept's growth and supported them along every step of the way.Martine was wisely networking well across the area, and Mike helped her to hone the time spent, giving her the tools to help remove the ‘white noise' and find the right people. 

The Growth Service highlighted that developing a full marketing plan was to be a priority for the business, and recommendations of local specialists given. With the support of Mike and the Growth Hub, this plan was put together and has helped facilitate the growth of the business.

Mike's expertise helped the HR Dept Woking redefine their business strategy and overcome obstacles with clarity. Mike introduced Martine to various business tools to enable her to develop her business strategy more effectively that were simple but added real value.

We have recommended the HR Dept Woking to other Growth Service clients, who are using their outsourced HR service themselves, which has added to the success of not only the HR Dept Woking but also the Growth Service clients, with extra time freed up to be better spent focusing on their own businesses.

Results

The effect of the Growth Service on the HR Dept Woking is that they have achieved clarity of purpose, what good might look like and the direction of travel. 

All of which are critically important since they now know definitively where they are going and why. The business has seen an increase in clients, referrals, and turnover. 

The business is operating more efficiently with the help of the Growth Hub, and they have a clear focused strategy to continue their growth journey. 

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